What is the format of a push notification?

The format of Insite Gold event is: Event type/Date/Hour/Site ID/Area/User

The format of phone notification event is: Site ID/Area/user/Event type/Date/Hour

In case arming/disarming is done via keyswitch or quick arming, the user will appear as "unknown", as keyswitch is not associated to an user.

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I`m not receiving push notifications or I`m receiving delayed push notifications.
For Android devices please activate the “Notifications in background” option from the setting menu, found in the site list screen. For IOS devices, please login to your site, go to push notifications settings menu and tap on "Restart Push ...
Are stay/sleep arm push notifications shown in the app?
Stay/sleep arm push notifications will show as full arm, as they are not yet implemented separately in the app.
The time displayed in the push notifications is not correct.
The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.
Which settings should be made on an Android device for Insite Gold push notifications?
Please use the settings in the attached picture for Android devices.
Can alarm sound for push notifications be muted in the app?
Due to security reasons, the alarm sound notifications cannot be muted. Other types of notifications can be muted.

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