What does the "access denied" icon represents when arming an area?

This icon (below) appears when the area is armed from the system keypad, in "instant arming" mode.

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• What is the (M) icon that is displayed near the area?

  The (M) icon represents alarm in memory, meaning that an alarm was triggered on the area. For sites with latest panel version or for sites with HD cameras, the alarm in memory can be cleared from the app. In order to do so, please tap on the "M" ...

• Information (Troubles) icon in top right corner of the app is missing.

  Information icon (i) is available only if there is an information (trouble) to show.

• Cannot double tap for quick arming in Insite Gold on my MG5050 panel.

  The Double tap quick arming, is not supported in Insite Gold app on v.4.xx panel versions.

• Is there a user manual for Insite Gold?

  Yes, please find the user manual here.

• I cannot connect to my Swan site. What should I do?

  We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...