My Swan site subscription has expired, how can I renew it?
When the site subscription expires, a "Renew" button appears in the app, in the site list screen (home screen). Tapping on it will open the payment screen.
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My Swan site subscription will expire soon, how can I renew it?
In order to renew the subscription, please login with the master code to the site, then tap on the menu button and select "billing". There you can choose to renew the site subscription by 1 or 3 years. After choosing the period, the credit card ...
Does the site subscription renew automatically when the site expires?
Insite Gold does not have an automatic renewal subscription, it needs to be manually renewed .
I cannot connect to my Swan site. What should I do?
We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...
How do I pay for the subscription plan?
The subscription can be paid only from the app, by credit/debit card. (Visa or Mastercard). Gpay (Google Pay) and Apple Pay are also accepted. If the site is expired, the site can be paid by anyone, by tapping on the "Renew" button in the site list. ...
How do I delete a Swan site from Insite Gold?
To delete a site, please tap on the 3 dots near the site name, then tap on the "Bin" icon, in the site list (home page). Please note that Swan sites are deleted only from the phone, not from the Swan server. To add the site back, please tap on the + ...