My phone Operating System auto updated and now the app stopped working.
My phone Operating System auto updated and now the app stopped working.
Please uninstall the app and re-install it. If the issue persists, please contact us at insitegoldsupport@paradox.com.
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Panic button is not working, what should I do?
Not all panels have support for panic, depending on the hardware and firmware. Please contact your system installer for further help
How do I add an existing site to another phone?
The site can be added on another phone by tapping on the + button and entering the site ID and email address of the site
Are stay/sleep arm push notifications shown in the app?
Stay/sleep arm push notifications will show as full arm, as they are not yet implemented separately in the app.
How can I change the time and date in the app?
Time and date in Insite Gold follows the panel time and date. Please change the date and time from the system keypad.
Is there a user manual for Insite Gold?
Yes, please find the user manual here.