If the phone is powered off or it has no internet connection, when is switched on, the notification/events are not received with the correct timestamp

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• What is the format of a push notification?

  The format of Insite Gold event is: Event type/Date/Hour/Site ID/Area/User The format of phone notification event is: Site ID/Area/user/Event type/Date/Hour     In case arming/disarming is done via keyswitch or quick arming, the user will appear as ...

• Is there a user manual for Insite Gold?

  Yes, please find the user manual here.

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• How do I add an existing site to another phone?

  The site can be added on another phone by tapping on the + button and entering the site ID and email address of the site