If the phone is powered off or it has no internet connection, when is switched on, the notification/events are not received with the correct timestamp

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• If the communication module internet connection is lost, after recovering it will send the pending push notifications?

  If the module remains without internet, the push notifications are not sent anymore. When the module recovers internet connection, the push notifications from the past are not received, only the ones from that moment forward.

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• How do I add an existing site to another phone?

  The site can be added on another phone by tapping on the + button and entering the site Token or site ID and email address or the panel serial number of the site.

• Is there a user manual for BlueEye?

  Yes, please find the user manual here.

• How can I change BlueEye language?

  The language shown in BlueEye can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it may ...