I`m not receiving push notifications or I`m receiving delayed push notifications.

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• Are stay/sleep arm push notifications shown in the app?

  ​Stay/sleep arm push notifications will show as full arm, as they are not yet implemented separately in the app.

• Can alarm sound for push notifications be muted in the app?

  Due to security reasons, the alarm sound notifications cannot be muted. Other types of notifications can be muted.

• The sound notifications does not mute in "Do not disturb mode" on IOS devices.

  Unfortunately, right now Apple’s APIs do not allow our app to override Do Not Disturb mode or the system volume on iOS. If this changes in the future and Apple exposes public APIs for this, we can investigate ways to implement the feature to override ...

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• What is the (M) icon that is displayed near the area?

  The (M) icon represents alarm in memory, meaning that an alarm was triggered on the area. For sites with latest panel version or for sites with HD cameras, the alarm in memory can be cleared from the app. In order to do so, please tap on the "M" ...