How many Swan sites can be added on a device (phone)?
There is no limitation on the number of sites.
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How many sites can be created on the same Swan email address?
There is no limitation on the number of sites, but the site ID needs to be different for each site.
I cannot connect to my Swan site. What should I do?
We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...
How do I delete a Swan site from Insite Gold?
To delete a site, please tap on the 3 dots near the site name, then tap on the "Bin" icon, in the site list (home page). Please note that Swan sites are deleted only from the phone, not from the Swan server. To add the site back, please tap on the + ...
How do I add an existing site to another phone?
The site can be added on another phone by tapping on the + button and entering the site ID and email address of the site
Cannot connect with Static IP on a device running IOS15.
Insite Gold asks to allow the static IP connection on IOS15, in the login screen. If you didn`t allow it by mistake, please go to the app settings on the IOS device and enable the local network, like in the attached picture.