How many sites can be created on the same Swan email address?
There is no limitation on the number of sites, but
the site ID needs to be different for each site.
How do I change the email address for my SWAN site?
Email address change is not an available option from the application. We can do it for you, from the database. Please send an email address to firstname.lastname@example.org from the current email address on which the site is registered to and provide ...
How many Swan sites can be added on a device (phone)?
There is no limitation on the number of sites.
How do I delete a Swan site from Insite Gold?
To delete a site, please tap on the 3 dots near the site name, then tap on the "Bin" icon, in the site list (home page). Please note that Swan sites are deleted only from the phone, not from the Swan server. To add the site back, please tap on the + ...
How can I check my Swan site details? (Site ID, email address)
The site details can be checked only if you are using the master code to login. Tapping on the 3 dots near the site ID (in the site list) and then tapping on the "i" (info) icon will present the site details. If you are already logged in, tapping the ...
I cannot connect to my Swan site. What should I do?
If the Swan logo (Powered by Swan Servers) in the app is grayed out, there might a server connection issue. If the logo is not grayed out but you still cannot connect, it may be related to the internet connection or the communication module firmware. ...