How long are the default alarm sounds? Can these sounds be extended?
The default alarm sound is about 30 seconds and it will be played once. For Android devices a longer custom sound can be used.
For iOS devices this option is not available.
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Is there a user manual for BlueEye?
Yes, please find the user manual here.
How can I change BlueEye language?
The language shown in BlueEye can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it may ...
Why does some zones have a red border in BlueEye?
The red border it's a new implementation indicating the zones which can generate alarm. This option is avilable only for MG/SP+ and EVOHD+ series. In the image, the system is not armed but zones 7 and 8 are set on 24h Burglary, meaning that they can ...
How can I check my Swan site details? (Site ID, email address)
The site details can be checked after logging in to the site. Tapping on the menu button and then on the name of the site will open the site details page. In the site list, long press on the site, then tapping on the "i" (info) icon will present the ...
How can I check the panel and communication module (IP150/+, PCS, Doorbell) firmware versions?
The firmware versions can be checked after logging in to the site. Tapping on the menu button and then on the name of the site will open the site details page. In the site list, long press on the site, then tapping on the "i" (info) icon will present ...