How long are the default alarm sounds? Can these sounds be extended?
The default alarm sound is about 30 seconds and it will be played once. For Android devices a longer custom sound can be used.
For iOS devices this option is not available.
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How do I change alarm sound to a custom sound?
The sounds can be changed from the Sounds section, in the Settings menu.
Can alarm sound for push notifications be muted in the app?
Due to security reasons, the alarm sound notifications cannot be muted. Other types of notifications can be muted.
Is there a user manual for Insite Gold?
Yes, please find the user manual here.
How can I change Insite Gold language?
The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...
What is the (M) icon that is displayed near the area?
The (M) icon represents alarm in memory, meaning that an alarm was triggered on the area. For sites with latest panel version or for sites with HD cameras, the alarm in memory can be cleared from the app. In order to do so, please tap on the "M" ...