How do I delete a Swan site from BlueEye?
To delete a site, please long press on the site in the site list screen, then tap on the "Bin" icon. Please note that Swan sites are deleted only from the phone, not from the Swan server.
To add the site back, please tap on the + button and enter the site Token or site ID and email address of the site.
To delete a site from the Swan server (permanently) please contact us at
insitegoldsupport@paradox.com. The request to delete a site will have to come from the same email address to which the site is registered.
Static IP sites are deleted permanently, as they are not stored on the Swan server. To add the site back, please tap on the + button, enable the static IP (toggle on) and enter the IP, port and site name.
The site ID and email address should not be added for static IP sites, if there is no Swan site.
Related Articles
How can I add a static IP site in BlueEye?
In order to add a static IP site in BlueEye, please tap on the + button: 1. Tap on the 3 dots on the top right corner and select "Use Static IP without Swan" 2. Add a site name 3. Tap on the magnifier icon (search) to find your IP150/+ module 4. ...
How can I change BlueEye language?
The language shown in BlueEye can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it may ...
Is there a user manual for BlueEye?
Yes, please find the user manual here.
How do I change the email address for my SWAN site?
The email address of the site can be changed by the master user (login with master code) from BlueEye app. Just login to the site with the master user, then access the menu button and tap on your site name. Here you will find the "master email" that ...
How can I check my Swan site details? (Site ID, email address)
The site details can be checked after logging in to the site. Tapping on the menu button and then on the name of the site will open the site details page. In the site list, long press on the site, then tapping on the "i" (info) icon will present the ...