How do I delete a Swan site from Insite Gold?
To delete a site, please tap on the 3 dots near the site name, then tap on the "Bin" icon, in the site list (home page). Please note that Swan sites are deleted only from the phone, not from the Swan server.
To add the site back, please tap on the + button and enter the site ID and email address of the site.
To delete a site from the Swan server (permanently) please contact us at firstname.lastname@example.org
. The request to delete a site will have to come from the same email address to which the site is registered.
Static IP sites are deleted permanently, as they are not stored on the Swan server. To add the site back, please tap on the + button, enable the static IP (toggle on) and enter the IP, port and site name.
The site ID and email address should not be added for static IP sites, if there is no Swan site.
How can I change Insite Gold language?
The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...
Is there a user manual for Insite Gold?
Yes, please find the user manual here.
How can I add a static IP site in Insite Gold?
In order to add a static IP site in Insite Gold, please tap on the + button: 1. Toggle static IP button to ON 2. Add a site name 3. Site ID and email address are not necessary (to be entered if the static IP will be added in parallel with an existing ...
Do I need to pay for Insite Gold for each user/device used?
Insite Gold is paid per site, not per user (phone). An unlimited number of devices can connect to the site, without the need to pay another subscription.
Does Insite Gold support tablets?
For Android tablets, Google decides based on the hardware and services. If a device is unsupported, it will not show in Google Play and the install button will not be available. Apple tablets are supported only when running IOS 8 and up. However, ...