How can I enable/disable biometric login?
In order to enable/disable biometric login, the biometric needs to first be enabled/configure from the phone settings.
Afterwards the biometric login can be enabled/disabled from Insite Gold, by tapping on the menu button and choosing settings, then biometric login, from the site list screen.
How do I turn on/off biometric login (fingerprint or face recognition)?
The “Biometric login” option can be enabled/disabled from the setting menu, found in the site list screen.
Insite Gold shows "User blocked due to wrong password to many times" when trying to login.
Insite Gold has a safety mechanism, blocking the login after multiple invalid code entries. In order to unlock it, the master user (master code) needs to do an arming/disarming cycle on ALL areas from the system keypad.
Is there a user manual for Insite Gold?
Yes, please find the user manual here.
How can I change Insite Gold language?
The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...
Cannot connect with Static IP on a device running IOS15.
Insite Gold asks to allow the static IP connection on IOS15, in the login screen. If you didn`t allow it by mistake, please go to the app settings on the IOS device and enable the local network, like in the attached picture.