How can I check the panel and communication module (IP150/+, PCS, HDxx) firmware versions?
The firmware versions can be checked only if you are using the master code to login. Tapping on the 3 dots near the site ID (in the site list) and then tapping on the "i" (info) icon will present the site details. There you can find the communication module and panel firmware versions.
The firmware can also be checked from the "edit site" section, from the menu, after logging in with the Master code.
How can I add a static IP site in Insite Gold?
In order to add a static IP site in Insite Gold, please tap on the + button: 1. Toggle static IP button to ON 2. Add a site name 3. Site ID and email address are not necessary (to be entered if the static IP will be added in parallel with an existing ...
Cannot double tap for quick arming in Insite Gold on my MG5050 panel.
The Double tap quick arming, is not supported in Insite Gold app on v.4.xx panel versions.
Is there a user manual for Insite Gold?
Yes, please find the user manual here.
How can I change Insite Gold language?
The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...
Cannot connect with Static IP on a device running IOS15.
Insite Gold asks to allow the static IP connection on IOS15, in the login screen. If you didn`t allow it by mistake, please go to the app settings on the IOS device and enable the local network, like in the attached picture.