How can I check my Swan site details? (Site ID, email address)
The site details can be checked only if you are using the master code to login. Tapping on the 3 dots near the site ID (in the site list) and then tapping on the "i" (info) icon will present the site details.
If you are already logged in, tapping the menu button and selecting edit site will show the site details.
How do I change the email address for my SWAN site?
Email address change is not an available option from the application. We can do it for you, from the database. Please send an email address to email@example.com from the current email address on which the site is registered to and provide ...
How do I delete a Swan site from Insite Gold?
To delete a site, please tap on the 3 dots near the site name, then tap on the "Bin" icon, in the site list (home page). Please note that Swan sites are deleted only from the phone, not from the Swan server. To add the site back, please tap on the + ...
I cannot connect to my Swan site. What should I do?
We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...
How do I change the site ID of my Swan site?
The site ID can be changed only by the master user. Please login to the site with the Master code, then tap on the menu button and chose "Edit site".
How many sites can be created on the same Swan email address?
There is no limitation on the number of sites, but the site ID needs to be different for each site.