How can I change the time and date in the app?

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• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• How do I change the email address for my SWAN site?

  Email address change is not an available option from the application. We can do it for you, from the database. Please send an email address to insitegoldsupport@paradox.com from the current email address on which the site is registered to and provide ...

• Can I change a paying credit card?

  As the app does not automatically renew the subscription or store card credentials, the card details need to be entered for each payment.

• Are stay/sleep arm push notifications shown in the app?

  ​Stay/sleep arm push notifications will show as full arm, as they are not yet implemented separately in the app.