How can I change the time and date in the app?

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• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• I cannot connect to my Swan site. What should I do?

  We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...

• Is there a user manual for Insite Gold?

  Yes, please find the user manual here.

• How do I change the email address for my SWAN site?

  Email address change is not an available option from the application. We can do it for you, from the database. Please send an email address to insitegoldsupport@paradox.com from the current email address on which the site is registered to and provide ...