Does the site subscription renew automatically when the site expires?
Insite Gold does not have an automatic renewal subscription, it needs to be manually renewed .
My Swan site subscription has expired, how can I renew it?
When the site subscription expires, a "Renew" button appears in the app, in the site list screen (home screen). Tapping on it will open the payment screen.
My Swan site subscription will expire soon, how can I renew it?
In order to renew the subscription, please login to the site, then tap on the menu button and select "billing". There you can choose to renew the site subscription by 1 or 3 years. After choosing the period, the credit card credentials will have to ...
How can I pay for the subscription plan?
The subscription can be paid only from the app, by credit/debit card. (Visa or Mastercard). Gpay (Google Pay) and Apple Pay are also accepted. If the site is expired, the site can be paid by anyone, by tapping on the "Renew" button in the site list. ...
Can I change a paying credit card?
As the app does not automatically renew the subscription or store card credentials, the card details need to be entered for each payment.
How can I check my Swan site details? (Site ID, email address)
The site details can be checked after logging in to the site. Tapping on the menu button and then on the name of the site will open the site details page. In the site list, long press on the site, then tapping on the "i" (info) icon will present the ...