Do I need to pay for Insite Gold for each user/device used?
Insite Gold is paid per site, not
per user (phone). An unlimited number of devices can connect to the site,
without the need to pay another subscription.
Is there a user manual for Insite Gold?
Yes, please find the user manual here.
How can I change Insite Gold language?
The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...
I cannot download Insite Gold on my Huawei device.
Insite Gold is compatible only with devices that are running Google Services. Some Huawei devices do not have Google Services anymore
Does Insite Gold support tablets?
For Android tablets, Google decides based on the hardware and services. If a device is unsupported, it will not show in Google Play and the install button will not be available. Apple tablets are supported only when running IOS 8 and up. However, ...
Insite Gold shows "User blocked due to wrong password to many times" when trying to login.
Insite Gold has a safety mechanism, blocking the login after multiple invalid code entries. In order to unlock it, the master user (master code) needs to do an arming/disarming cycle on ALL areas from the system keypad.