Configuring PGMs and PGM labels are available for any user?

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• Is there a user manual for Insite Gold?

  Yes, please find the user manual here.

• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• Can I add or remove another panel user?

  Users can be added, edited, or deleted from the Panel Users menu, that can be found in the Settings menu, after connecting to the site. Please note that only the master user (master code) has access to the panel users. New users can be added to area ...

• Do I need to pay for Insite Gold for each user/device used?

  Insite Gold is paid per site, not per user (phone). An unlimited number of devices can connect to the site, without the need to pay another subscription.

• Insite Gold shows "User blocked due to wrong password to many times" when trying to login.

  Insite Gold has a safety mechanism, blocking the login after multiple invalid code entries. In order to unlock it, the master user (master code) needs to do an arming/disarming cycle on ALL areas from the system keypad.