Can the system be hacked?

• Related Articles

• Why do I receive a "Your installer is already connected to your system" error when connecting to an MG/SP site?

  This error indicates an active, unresolved session on the panel. It occurs when an installer accesses the system via the Installer Menu and forces the application to close (or "kills" the app) without properly terminating their session. Resolution: ...

• Why do iOS devices receive two panic push notifications with different timestamps?

  When a panic event is triggered on an iOS device, the system generates two distinct alerts from different architectural sources, leading to the timestamp discrepancy: Panel Panic: This alert originates directly from the local control panel and ...

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.

• How can I change the time and date in the app?

  Time and date in BlueEye follows the panel time and date. Please change the date and time from the system keypad.

• The sound notifications does not mute in "Do not disturb mode" on IOS devices.

  Unfortunately, right now Apple’s APIs do not allow our app to override Do Not Disturb mode or the system volume on iOS. If this changes in the future and Apple exposes public APIs for this, we can investigate ways to implement the feature to override ...