Can the system be hacked?

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• My phone Operating System auto updated and now the app stopped working.

  Please uninstall the app and re-install it. If the issue persists, please contact us at insitegoldsupport@paradox.com.

• What does the "access denied" icon represents when arming an area?

  This icon (below) appears when the area is armed from the system keypad, in "instant arming" mode.

• Panic button is not working, what should I do?

  Not all panels have support for panic, depending on the hardware and firmware. Please contact your system installer for further help

• How can I change the time and date in the app?

  Time and date in Insite Gold follows the panel time and date. Please change the date and time from the system keypad.

• The time displayed in the push notifications is not correct.

  The time in the app follows the panel time. Please set the correct time on the panel from the system keypad.