Can I change a paying credit card?

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• The Apple Pay option (for supported countries) is not available when trying to pay for the subscription, only the credit card.

  The phone has to be set up for Apple Pay/Google Pay by adding a credit card before the choice will appear. Please navigate to phone Settings > Wallet & Apple Pay > Add Card. 

• The Google Pay option (for supported countries) is not available when trying to pay for the subscription, only the credit card.

  The phone has to be set up for Google Pay by adding a credit card before the choice will appear. Please navigate to phone Settings to setup Google Pay.

• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• How can I change the time and date in the app?

  Time and date in Insite Gold follows the panel time and date. Please change the date and time from the system keypad.

• How do I change the email address for my SWAN site?

  Email address change is not an available option from the application. We can do it for you, from the database. Please send an email address to insitegoldsupport@paradox.com from the current email address on which the site is registered to and provide ...