Can I change a paying credit card?

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• The Apple Pay option (for supported countries) is not available when trying to pay for the subscription, only the credit card.

  The phone has to be set up for Apple Pay/Google Pay by adding a credit card before the choice will appear. Please navigate to phone Settings > Wallet & Apple Pay > Add Card. 

• The Google Pay option (for supported countries) is not available when trying to pay for the subscription, only the credit card.

  The phone has to be set up for Google Pay by adding a credit card before the choice will appear. Please navigate to phone Settings to setup Google Pay.

• How can I change Insite Gold language?

  The language shown in Insite Gold can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it ...

• I cannot connect to my Swan site. What should I do?

  We have released a new app called BlueEye, which has an improved user interface, new features and it`s constantly being developed. In BlueEye we have introduced a reset feature in the latest version. If the connection cannot be made, a pop-up with a ...

• How can I change the time and date in the app?

  Time and date in Insite Gold follows the panel time and date. Please change the date and time from the system keypad.