Can I backup existing sites in the BlueEye app?
The backup of existing sites in the BlueEye app is done by accessing the Settings, then the Export Sites button.
To import the Sites backup file tap the setting button, and select the Import Sites option, then locate the backup file and select it.
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How can I change BlueEye language?
The language shown in BlueEye can be changed by tapping the menu button in the site list, then choose settings and language. This will change the text language of buttons, options, etc. If the zone/area/PGM labels are not displayed correctly, it may ...
Is there a user manual for BlueEye?
Yes, please find the user manual here.
Unable to open the invoice in the BlueEye app's Menu > Billing > Invoices, due to a corrupted or damaged file error.
Kindly note that if the subscription was paid from the Insite Gold app, the invoice generated cannot be opened through the BlueEye app. Only invoices generated from payments made directly through the BlueEye app can be opened.
Can I migrate from Insite Gold to BlueEye for free?
Yes, you can just add your Insite Gold site to Blue Eye, to use it with the new app. There are no additional costs when switching to BlueEye. You can do this by entering BlueEye app, tapping on the + button and enter the site ID and email address, or ...
Which DVRs/NVRs are compatible with BlueEye?
BlueEye is compatible only with Provision DVRs and NVRs for now. The NVR/DVR needs to have NAT2 routing service, to allow viewing. The integration is only for NVRs and DVRs, its not compatible directly with IP cameras. You can find attached the ...